Customers forget when their next service is due. Reminders based on mileage or time help them come back—and keep your bays busy.
Use vehicle history
When every job is recorded against a vehicle, you know the last service date and mileage. You can set simple rules (e.g. every 10,000 km or 6 months) and trigger reminders from your system.
Channels that work
SMS and email are common. Whatever channel you use, keep the message short and link it to the actual vehicle and last visit so the customer knows it’s relevant. GRX’s customer and vehicle data supports this kind of follow-up.
Consistency pays
Regular reminders build habit and trust. When you track history in one place, you can run reminders consistently without relying on memory or paper.