In workshop and garage management, “job card” and “work order” are sometimes used for the same thing. In practice, how you name and use them can affect clarity for your team and customers.
Work order: the request
A work order is usually the customer’s request: what they want done (e.g. “oil change and brake check”). It’s the starting point that can become a quotation and then a confirmed job.
Job card: the execution
A job card is the internal document your technicians use: assigned bay, tasks, parts, labour, and status. It’s the live record of work in progress and what’s been completed.
One flow in GRX
In GRX, you can manage the full flow: from initial request or quotation to a job card with Kanban and calendar views. One record tracks the customer, vehicle, quote, and invoice—so you don’t lose context between “work order” and “job card.”
Whether you call it a job card or work order, having a single system that links requests, jobs, and invoices will keep your garage organised and auditable.